|
|
|
Technical
support : |
|
If you have any problems
running one of our games then please, read the following FAQ
(Frequently Asked Questions) carefully as this FAQ may fix your
problem. If the following FAQ did not help then please email our
technical support. |
|
|
|
What version of DirectX should I have installed? |
|
What the hell is DirectX anyway? (you
ask), DirectX is a Microsoft developed library for making games run
very smooth and utilize the computer hardware efficiently, it was
designed to replace DOS which was better in running games back then.
Well, you need DirectX version 7 or newer to be able to run our
games, you can get the latest version of DirectX
here. |
|
|
|
I got a "Illegal memory address" message, what is that? |
| |
It seems you have a less than 4MB of
video memory or your VGA card is not DirectX compatible. |
|
|
|
I still can not run the game? |
| |
Try exit/close all the programs
running or which has an icon in the taskbar, if you still can not
run the game then contact our
technical support. |
|
|
|
The game is running extremely fast, what is going on? |
| |
It seems you have VSync enabled, you
can disable by right click on the windows desktop then choose
Properties then click on settings tab then Advanced button. You may
also change it from your computer setup. |
|
|
|
I lost my game copy, how can I get another one? |
| |
Just email
technical support with your
name and email used to purchase it and we will email you another
link. |
|
|
|
I am stuck with a level in Pharaohs' Curse? |
|
Just press F8 to see the computer
solution of that level. |
|
|
|
The Play Level button in the Level editor does not work? |
|
It only works in Full version. |
|
|
|
Is it possible to see the whole level of a Pharaohs' Curse level? |
|
Yes, just press F3 to see the Level map, you can press F1 for
Help too. |
|
|
|
If you still have a problem and
want to contact us please use the form below: |
|
|
|
|
|
|
|
Our Email
addresses : (Please
replace '_at_' with '@' and '_dot_' with '.')
|
suppor_at_ancientsoft_dot_com |
If you got any
problems with our games/apps. |
|
sales_at_ancientsoft_dot_com |
If you have any
question regarding sales. |
|
newsletter_at_ancientsoft_dot_com |
For any issue with
newsletter (e.g. unsubscribe) |
|
contact_at_ancientsoft_dot_com |
For general
enquiries. |
|
webmaster_at_ancientsoft_dot_com |
For
enquiries about the site. |
|
|
|
|
|
|
|
|
|
